<?xml version="1.0" encoding="UTF-8"?>
<page>
  <author>dana schwister</author>
  <body>&lt;img src='http://static3.shopify.com/s/files/1/0019/6052/files/returnpolicy.gif' alt='' /&gt;

Email us at &lt;a href=&quot;mailto:info@shoemarketnyc.com&quot;&gt;info@shoemarketnyc.com&lt;/a&gt; or to reach us by phone, please call 718-388-8495.

&lt;b&gt;RETURN POLICY FOR ONLINE SALES&lt;/b&gt;

&lt;b&gt;Our guarantee &lt;/b&gt;

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.

&lt;b&gt;Within 20 days of original purchase:&lt;/b&gt;

Shoe Market Inc. gladly accepts returns unworn, unwashed or defective merchandise for full refund. Refunds must be accompanied by the original receipt with tags intact and in their original box. Refunds will be made in the form of the original payment. If the original receipt is unavailable, we&#8217;ll make an exchange or issue a merchandise credit based on the current selling price.

&lt;b&gt;After 20 days of original purchase:&lt;/b&gt;

Shoe Market Inc. will gladly make an exchange or issue a merchandise credit for the price at the time of sale (with original receipt) or for the current selling price (without original receipt).

&lt;b&gt;HOW DO I MAKE A RETURN?&lt;/b&gt;

If you do have a concern with damage or were shipped the wrong size, you must email: &lt;a href=&quot;mailto:info@shoemarketnyc.com&quot;&gt;info@shoemarketnyc.com&lt;/a&gt; with the specific items and reasons for requesting the return. We will then issue you a return authorization. Once you receive the return authorization from us, goods must be packed and securely sealed in their original packaging.

&lt;b&gt;Send pre-paid and insured to:&lt;/b&gt;

THE SHOE MARKET, 160 N. 6TH STREET, Brooklyn, NY 11211 (718) 388-8497

The Shoe Market will not accept responsibility for reimbursement or compensation of lost packages which do not have proof of receipt. 

&lt;b&gt;Return or exchange an item at our retail store&lt;/b&gt;

For your convenience, Internet purchases may be returned to the Shoe Market retail store for immediate credit. Please note our policy as stated above applies to these purchases.

&lt;b&gt;RETURN POLICY FOR IN STORE SALES:&lt;/b&gt;

Shoes which are bought in store must be returned within 10 business days, in the original packaging and with the receipt of purchase for a store credit only. 

Sale items are final sale and shoes which are bought without the box are final sale. 

&lt;b&gt;HOW DO I DETERMINE MY SHOE SIZE?&lt;/b&gt;

We have included an accurate &lt;a href=&quot;http://static2.shopify.com/s/files/1/0019/6052/files/sizingchart.gif&quot; onClick=&quot;NewWindow(this.href,'current','784','443','yes');return false;&quot; target=&quot;_blank&quot;&gt;shoe sizing chart&lt;/a&gt; to help you determine your size. </body>
  <body-html>&lt;p&gt;&lt;img src='http://static3.shopify.com/s/files/1/0019/6052/files/returnpolicy.gif' alt='' /&gt;&lt;/p&gt;


	&lt;p&gt;Email us at &lt;a href=&quot;mailto:info@shoemarketnyc.com&quot;&gt;info@shoemarketnyc.com&lt;/a&gt; or to reach us by phone, please call 718-388-8495.&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;&lt;span class=&quot;caps&quot;&gt;RETURN POLICY FOR ONLINE SALES&lt;/span&gt;&lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;Our guarantee &lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;Within 20 days of original purchase:&lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;Shoe Market Inc. gladly accepts returns unworn, unwashed or defective merchandise for full refund. Refunds must be accompanied by the original receipt with tags intact and in their original box. Refunds will be made in the form of the original payment. If the original receipt is unavailable, we&#8217;ll make an exchange or issue a merchandise credit based on the current selling price.&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;After 20 days of original purchase:&lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;Shoe Market Inc. will gladly make an exchange or issue a merchandise credit for the price at the time of sale (with original receipt) or for the current selling price (without original receipt).&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;&lt;span class=&quot;caps&quot;&gt;HOW DO I MAKE A RETURN&lt;/span&gt;?&lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;If you do have a concern with damage or were shipped the wrong size, you must email: &lt;a href=&quot;mailto:info@shoemarketnyc.com&quot;&gt;info@shoemarketnyc.com&lt;/a&gt; with the specific items and reasons for requesting the return. We will then issue you a return authorization. Once you receive the return authorization from us, goods must be packed and securely sealed in their original packaging.&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;Send pre-paid and insured to:&lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;&lt;span class=&quot;caps&quot;&gt;THE SHOE MARKET&lt;/span&gt;, 160 N. 6TH &lt;span class=&quot;caps&quot;&gt;STREET&lt;/span&gt;, Brooklyn, &lt;span class=&quot;caps&quot;&gt;NY 11211 &lt;/span&gt;(718) 388-8497&lt;/p&gt;


	&lt;p&gt;The Shoe Market will not accept responsibility for reimbursement or compensation of lost packages which do not have proof of receipt.&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;Return or exchange an item at our retail store&lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;For your convenience, Internet purchases may be returned to the Shoe Market retail store for immediate credit. Please note our policy as stated above applies to these purchases.&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;&lt;span class=&quot;caps&quot;&gt;RETURN POLICY FOR IN STORE SALES&lt;/span&gt;:&lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;Shoes which are bought in store must be returned within 10 business days, in the original packaging and with the receipt of purchase for a store credit only.&lt;/p&gt;


	&lt;p&gt;Sale items are final sale and shoes which are bought without the box are final sale.&lt;/p&gt;


	&lt;p&gt;&lt;b&gt;&lt;span class=&quot;caps&quot;&gt;HOW DO I DETERMINE MY SHOE SIZE&lt;/span&gt;?&lt;/b&gt;&lt;/p&gt;


	&lt;p&gt;We have included an accurate &lt;a href=&quot;http://static2.shopify.com/s/files/1/0019/6052/files/sizingchart.gif&quot; onClick=&quot;NewWindow(this.href,'current','784','443','yes');return false;&quot; target=&quot;_blank&quot;&gt;shoe sizing chart&lt;/a&gt; to help you determine your size.&lt;/p&gt;</body-html>
  <created-at type="datetime">2008-11-03T18:30:33-05:00</created-at>
  <handle>return-policy</handle>
  <id type="integer">673262</id>
  <published-at type="datetime">2008-11-03T18:30:33-05:00</published-at>
  <shop-id type="integer">196052</shop-id>
  <template-suffix nil="true"></template-suffix>
  <title>Return Policy</title>
  <updated-at type="datetime">2009-04-21T14:08:20-04:00</updated-at>
</page>
